1. Personal Data
Personal data are information that can be used to identify you, such as name, address, phone number, or email address. Information that cannot be directly linked to your identity, such as your preferred websites, does not fall under this category. When you visit our website, we partially collect information automatically that is not related to a specific person, such as the number of visits or duration of use. This data is collected anonymously and is used solely for statistical purposes to improve our services.
2. Use of Your Data
We require personal data from you in order to process the services and offers you request. This includes using our services, such as making a booking, participating in surveys or contests, or contacting us via email. When booking trips, we also collect data from you and, if applicable, from travel companions that you provide to us. Please ensure that you only share data from third parties with their consent. Your personal data will only be used to provide the requested service, to fulfill contractual obligations, and, with your consent, for marketing or market research purposes. You may object to the processing of your data at any time. Regarding data deletion: business correspondence is retained for 6 years, tax-related documents for 10 years, and application documents for 6 months. Additionally, your data will be automatically deleted as soon as it is no longer needed for providing the services or for legal retention periods.
3. Disclosure to Third Parties
To process your travel bookings, we share your personal data with our contractual partners, such as tour operators, airlines, hotels, travel agents, car rental providers, insurance companies, or payment service providers. In some cases, this data is also shared with partners in third countries. We comply with legal data protection requirements. Your data is only shared to the extent necessary to provide the service. Disclosure for other purposes, especially commercial purposes, does not occur without your explicit consent.
4. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies stored on your device to analyze the use of our website. The information generated is usually transmitted to a Google server in the USA and stored there. We use Google Analytics with IP anonymization, which shortens your IP address within the EU or EEA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. You can prevent the storage of cookies through your browser settings. Further information on data collection by Google Analytics and how to opt out can be found in the Google Analytics privacy policy.
5. Meta Plugins
Our website integrates plugins from the social network Facebook, identifiable by the Facebook logos or the label “Facebook Social Plugin.” When you visit one of our pages with such a plugin, a direct connection to Facebook servers is established, informing Facebook of the pages you visited. If you are logged into Facebook, it may associate your visit with your account. You can prevent this by logging out of your Facebook account before visiting our website. Further information on data processing by Facebook can be found in Facebook’s privacy policy.
Our website also includes functions from the social network Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA). If you are logged into your Instagram account, clicking the Instagram button can link website content with your profile, giving Instagram information about your visit. We have no control over the type or extent of data Instagram collects. More information is available in Instagram’s privacy policy.
6. Newsletter & MailChimp
If you subscribe to our newsletter, we use your email address exclusively for sending information and offers related to our travel services.
We use the newsletter service MailChimp, provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Your email address is stored on MailChimp servers in the USA for sending the newsletter. MailChimp is certified under the “Privacy Shield,” ensuring EU-standard data protection.
When opening our newsletter or clicking on links, MailChimp collects information such as your IP address, the time, and technical details. These data help us improve our newsletter but cannot be directly linked to you personally.
You can unsubscribe from the newsletter at any time via the unsubscribe link. Your data will then be deleted from both our servers and MailChimp’s servers. Further information is available in MailChimp’s privacy policy.
7. Links to Other Websites
Our website contains links to other websites. Our privacy policy does not extend to other providers. We therefore have no control over whether these operators comply with data protection regulations and assume no responsibility for the accuracy, timeliness, or completeness of the information provided there.
8. Photo Credits
The images used come from the following platforms:
Pixabay
Unsplash
9. Right to Access and Complaint
Under the German Federal Data Protection Act, you have the right to free information about your stored data and, if applicable, the right to correct, block, or delete this data. You also have the right to lodge a complaint with a supervisory authority regarding your data.
10. Responsibility
The person responsible for data protection is Mostafa Abd Alla
Email: info@reise-freudig.de
Phone: 0176 - 725 422 30
For questions, requests, or comments regarding data protection, please contact the above email address: info@reise-freudig.de
User:
REISEfreudig
Tattersallstr. 12
68165 Mannheim
Date: September 2024
